VIJON – MANAGER ACCOUNTS, St. Louis

• General Information
• Job Title:
• Location:
  8800 Page Avenue
  St. Louis, MO, 63114
  United States
• Employee Type: Regular Full-Time
• Job Category: Management

Description

Summary:

The Manager Accounts is an active interface with customers to present new products, and services to existing business.  Provide market information; initiate on-site visits; participate in trade shows as needed.  Develop, maintain, and achieve sales volume and profits consistent with company objectives.  Execute price Increases in a timely manner, and deploy SKUs rationalization programs consistent with company objectives. Coordinate daily activities with team employees and oversee activities involved with account base.

Essential Duties and Responsibilities:

• Present new products and a full line of the company’s capabilities with store brand and branded products, pursue and evaluate new business potential, visit stores, stay current with market changes, make recommendations on product offerings
• Build and execute annual account plans based on company guidelines on the Key Account Plan
• Communication of Key Account Plan goals to the organization and involved parties
• Champion multifunctional resources to successfully implement brand/category strategies for each account and improve and enhance customer service
• Collaborate with marketing and category management to create and execute fact-based selling presentations for line review and promotional plans
• Interface with the marketing department to prepare sales documentation, which includes product information, sales quotes, and delivery information
• Communication of Bids by close of business on day received to marketing and necessary departments
• Cultivate prospects for growth with new customers and new products for exiting customers
• Define customer-specific strategy and approach for new/existing customers
• Communicate buyer/item responsibilities within the company
• Develop and track broker goals and objectives
• Coordinate efforts of brokers: prepare pricing, samples, correspondence, resolve shipping problems, and provide information for sales presentations
• Develop deep, cross-functional relationships with assigned accounts
• Evaluate new and manage product margins (assess new items/SKUs)
• Gather information on the direction of accounts including structure, objectives, operations and strategy
• Maintain and report administrative reports accurately and on a timely basis
• Research and have knowledge of the competitive landscape
• Identify opportunities that exist with items from the competition and new distribution. (Red & White Space)
• Timely communication of information after customer meetings
• Monitor changes with the National Brands with the reporting of findings/information to the organization
• Understand and maintain cross-functional knowledge of Vi-Jon business/departments
• Understand and act upon customer, consumer and industry insights
• Execute product introductions/transitions/conversions within assigned timelines
• Forecast sales production needs, quantities, and trends
• Compare sales performance to budget/actuals including the development of a Current Year Best Estimated finish
• Provide customer support through on-site visits as needed, follow-up on customer requests, resolving customer problems, review and process customer correspondence, review customer artwork
• Review Finished Goods on Hand report and Excess or Slow Moving inventory; interface with customer and production; complete sales reports as requested, and sample requests and artwork requests through the sales administrative assistants
• Identify customer problems; make emergency on-site visits when needed; suggest and implement solutions

Supervisory Responsibilities: None

Education Requirements: Bachelor’s degree required.

Experience Requirements:

• 3+ years experience as a salesperson in a buyer/sales relationship.
• Sales experience in the Consumer Products Industry.
• Experience in the Personal Care Products and Health and Beauty Care is preferred.

Competencies:

•     Knowledge of the consumer products, national brand/private label industry, and/or health and beauty care
•     Demonstrated team player
•     Understanding of product forecasting and understand customer margin/profitability data
•     Excellent written and verbal communication skills are essential
• Strong communicator
• Project management skills
• Salesmanship
• Emotional intelligence
• Resilience and tenacity
• A ‘customer first’ philosophy

Certificates, Licenses, Registrations: None
Travel: 40%

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.