7-Eleven: Product Development Manager – Private Brands

JOB ID: 135770
STORE NUMBER: 00163
LOCATION: 3200 Hackberry Rd, Irving, Texas, US, 75063
CATEGORY: Merchandising
POSITION TYPE: Full time – Regular
STORE TYPE: US Non-Store

Job Description

Overview

Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee and Big Bite. “Brain Freeze” is a 7-Eleven registered trademark for our 54-year-old Slurpee and with over 71,100 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer-obsessed and digitally-enabled to seamlessly link our brick and mortar stores with digital products and services.

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

Today we are redefining convenience and the customer experience in big ways…we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.

How we lead

At 7-Eleven we are guided by our Leadership Principles.

  1. Be Customer Obsessed
  2. Be Courageous with Your Point of View
  3. Challenge the Status Quo
  4. Act Like an Entrepreneur
  5. Have an “It Can Be Done” Attitude
  6. Do the Right Thing
  7. Be Accountable

Each principle has a defined set of behaviors that help guide the 7-Eleven team to Serve Customers and Support Stores.

About This Opportunity

Responsibilities

  • Product Development Manager will help support the development of new products, platforms and packaging for the business unit. Will cultivate consumer insights, market data and trends that help their business unit identify opportunities to grow Private Brands. A key member of their business unit, this person will work within their team to understand customer needs, create innovative products and lead a significant portion of the development process.
  • Support the Private Brand Team’s vision and strategy into a pipeline of innovation and continuous improvement initiatives.
  • Lead the product development process for a sub-set of categories to include; opportunity identification, consumer testing, the establishment of success criteria, packaging development and post-launch performance verification.
  • Partner with the Sr. Category Manager to develop a strategy that supports their business unit, serving as the key execution contact point with the supplier partner and internal stakeholders to gain alignment and bring high-impact platforms to market.
  • Develops, implements, and manages full product lifecycle of new and existing products, establish retail and promotional pricing strategy for the Private Brand assigned categories by collaborating with Sr, Product Development Manager, Category Managers, and other internal stakeholders.
  • Manages the product development process, providing data related to the opportunity, the marketplace, product positioning, revenue, and unit forecasting.
  • Partner and influence cross-functional teams to gain alignment on objectives and targets to achieve business results.
  • Work collaboratively with the Category Team and Category Support Team to provide all critical information to facilitate product execution in-store.
  • Provide input regarding the management of existing private brands assortments, including opportunities for expansion, promotion, and rationalization of items.
  • Coordinate with Supply Chain on supplier setup, route to market, and inventory management to meet established goals.
  • Lead the execution of product sampling/tasting panels with potential consumers as well as in-house product reviews.
  • Provides Operations Team, Franchisees, and stores with consumer and product information that enhances product knowledge to make informed decisions on new platforms, programs, in-store placement, and how to maximize profitability in Private Brands.
  • Analyze and monitor key financial indicators weekly, monthly, quarterly to achieve portfolio performance targets vs budget; sales, units, gross margins, and profit goals.
  • Develop and maintain strong supplier relationships; hold suppliers accountable to performance agreements and implement course corrections and mitigation strategies as needed.
  • Partner with user experience and customer research teams to drive insights into customer segments and shopping behaviors.
  • Assist in the development of the Associate Product Development Manager and ensure their activities

Qualifications

  • Bachelors/4 Year Degree.
  • 5 years category management or product development, with private brands experience preferred.
  • Retail and/or Manufacturing experience are strongly preferred. Skilled using marketing metrics, consumer insights, and data to drive business decisions.
  • Proven problem-solver.
  • Excellent written and verbal communication with attention to detail.
  • Time-management skills.
  • The ability to thrive in a fast-paced environment and to manage multiple, competing priorities.

Working at 7-Eleven

For 90 years, 7 Eleven has been successfully meeting customers’ needs. But convenience is now being redefined. We’re integrating more than 66,000 stores worldwide with a strong digital and e-commerce presence. Through machine learning, artificial intelligence, and next-level mobile technologies, we’ll meet—and exceed—our customers’ ever-changing needs. Sound like your kind of environment? Read on.

7 Eleven introduced the world to the Slurpee, Big Gulp, Big Bite and other proprietary products. But we’re not finished. Our test kitchens and product development teams are in relentless pursuit of new flavors, better recipes, and useful inventions to satisfy time-constrained customers.

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